Built Case Study
Industry: Construction & Engineering
Built partnered with MyCISO to design and deliver a targeted remediation program for attack simulation, enabling data-driven user training and enhanced reporting across 1,000+ staff.
Challenge
Built wanted to build on their initial security awareness strategy and tailor their program to address key challenges around remediation and reporting.
- Needed to determine when, how, and why to take action on attack simulation results
- Required additional data attributes on users to enhance segmentation and align reporting with internal standards
- Existing resources could not support the level of programmatic delivery needed
Solution
MyCISO supported Built to design and implement a comprehensive remediation program in consultation with key stakeholders.
- Program design and operational support to execute across 1,000+ staff
- Change management and content customisation tailored to Built's environment
- Enhanced reporting insights powered by custom user attributes and simulation performance data
Outcome
The partnership delivered three significant outcomes that transformed Built's approach to security awareness across the organisation.
- Targeted user training: more effective interventions for users showing repeated vulnerabilities
- Enhanced data-driven decision making and improved compliance efforts
- Increased operational efficiency by leveraging MyCISO's resources and expertise
MyCISO gave us the operational support and expertise we needed to move beyond basic awareness. The ability to segment users based on their simulation performance and deliver targeted remediation has transformed how we approach security culture across the business.
Anthony Cheung, Security Manager, Built