VitalSignRX Case Study
Industry: Health Software
VitalSignRX partnered with MyCISO to strengthen security, mature its information security management system, and achieve ISO 27001 audit success, reducing procurement friction and improving enterprise credibility.
Challenge
VitalSignRX was seeing a clear shift in the market. Large organisations, insurers, and enterprise buyers were increasingly asking detailed security questions and expecting evidence of a mature security posture.
- Handling highly sensitive health data across complex, multi-stakeholder workflows
- Meeting rising expectations from enterprise customers including insurers and mining companies
- Building a credible security program without a full in-house CISO team
Solution
VitalSignRX needed a practical way to build a credible security program without hiring a full internal security team. MyCISO provided structured support aligned to ISO 27001 requirements.
- Identifying gaps the internal team would not have found on their own
- Putting in place procedures, policies, and structure aligned to ISO 27001 requirements
- Supporting the team directly during the Stage 2 audit process
Outcome
VitalSignRX successfully completed its Stage 2 ISO 27001 audit, delivering real commercial value: faster procurement conversations, stronger enterprise credibility, and a long-term security program built for growth.
- ISO 27001 certification readiness achieved without hiring a full-time CISO
- Reduced friction in customer procurement and tender responses
- Stronger enterprise credibility with government-connected and defence-adjacent buyers
I am so happy we have used and have MyCISO here to help us. Even in the audit, having your team there to answer some questions made the audit a breeze.
James Aldridge, CEO, VitalSignRX